2023 Polestar 2

Saves on gas and puts a smile on my face

Monday, January 17, 2022

Quality materials throughout - I opted for the Nappa leather. Stellar performance, handling is crisp and responsive, acceleration comes on fast with plenty of power to overtake other cars - I opted for the Performance Pack. Great infotainment controls via Google. Addition of Vivaldi web browser is excellent during charging etc., can play computer games via Stadia, videos via YouTube, Disney+, etc. Looks good but fairly minimalistic, it still looks athletic and has some Swedish design queues. Range is good at 240 miles on a full charge for me, averaging around 37 m/kw. For the price would have been nice to get some front seat messagers, but heated/ventilated leather is nice enough. 4 months into owning no issues to report.

Servicing doesn’t exist

Thursday, January 12, 2023

Purchasing of the car was relatively simple and straightforward. The staff in Boston was responsive, friendly and very competent. However, 9 months into the purchase, polestar would NOT be my choice. They clearly do not have enough staff nor training. The staff there appears to suffer from morale “I don’t care” issues. I’ve gone there three times, no one could fix the problem. Two other times, they blew off my appointment. Maybe 1 out of 15 times, they’ll pick up the phone. A handful of other owners I’ve spoken with have very similar experiences. They get two stars for having a good car. But hold off from buying this car. Their “servicing” department won’t be there for you.

All sales no service, unreliable

Friday, August 26, 2022

The one redeeming thing about th PS2 is that as a car it drives very well, when it actually works. Pros *Styling *Handling *Power Cons *Charge distance *Unreliable *Poorly Engineered *Zero Service While performance power and handling are pretty good, the reliability of the vehicle is terrible. The Software Engineering behind the TCAM module, which provides the human machine interface with such added features as opening the doors or starting the vehicle etc, is sloppy practice at its worst. The TCAM fails frequently and is catastrophic resulting in a bricked vehicle. TCAM is engineered in a manner that prevents customer recovery of failed software updates, module failure, TCAM battery failure, and any servicing. TCAM should be subject to immediate recall and fixed to make it servicable, unless a vehicle uptime of under u is considered acceptable. Warranty service in SOCAL dies not exist. Once the vehicle bricks it takes months to get serviced. No factory loaner just a rental from a pickup miles and miles away. This would be a great car if it was not so poorly engineered.